We want you to be completely happy with your online shopping experience.
Therefore, if for any reason you are not satisfied with your purchase, you can return or exchange within 14 days.
Please follow this procedure:
- Contact us on (02) 6681 4299 or by email within 14 days of purchase to let us know you wish to return the item.
- Ensure that the item is unworn, unwashed and in its original condition including tags and labels still attached.
- Please return the item(s) to:
PO Box 237
Ballina NSW 2478
- Return postage costs are the responsibility of the customer unless a mistake was made on our part;
- There will be NO refunds, returns or exchanges on sale items;
- Only the cost of the item purchased will be refunded - postage costs, (eg. extra paid for Express) will NOT be refunded unless a mistake was made on our part.
In the situation where you believe the item(s) purchased may appear faulty, or different from the description provided on the website, please contact us immediately so that we can resolve the issue as quickly as possible.